Technical Services & Support

Fire & Ice Catering provides expert technical services, maintenance, and repair solutions for commercial catering equipment across the UK.

We understand that when equipment fails, your business is impacted immediately. That’s why our dedicated technical team delivers fast, reliable support to minimise downtime and keep your kitchen operating efficiently.

From emergency breakdown response to planned preventative maintenance, we support a wide range of commercial catering equipment across restaurants, pizzerias, hotels, pubs, schools, care homes, and foodservice operations.

Commercial Catering Equipment Repairs

Our engineers are experienced in diagnosing and repairing faults across all major types of commercial kitchen equipment, including:

• Combi ovens and cooking equipment
• Refrigeration systems and cold storage
• Warewashing machines
• Fryers, grills, and ranges
• Blast chillers and specialist equipment
• Food preparation machinery

We work with leading manufacturers including Rational, Falcon, Blue Seal, Meiko, MKN, Foster, and more.

Whether it’s an electrical fault, heating issue, control system failure, or performance problem, we provide fast diagnosis and effective repair solutions.

Planned Preventative Maintenance (PPM)

Regular maintenance is essential to reduce breakdowns, extend equipment lifespan, and ensure compliance.

Our PPM service includes:

• Scheduled equipment inspections
• Performance checks and calibration
• Safety testing and compliance checks
• Cleaning and system optimisation
• Early fault detection and reporting

Preventative maintenance helps reduce unexpected downtime and costly emergency repairs.

Emergency Breakdown Support

When equipment fails, speed matters.

Our technical team provides rapid breakdown response to diagnose and resolve issues as quickly as possible, helping you get back up and running with minimal disruption.

We prioritise urgent commercial kitchen failures to support continuous foodservice operations.

Fault Diagnosis & Technical Support

Not every issue requires a full repair callout immediately.

We also provide technical diagnostics and support to identify problems and recommend the most efficient solution, including:

• Remote fault assessment where possible
• On-site diagnostics
• Performance troubleshooting
• Control system analysis
• Operational efficiency checks

Equipment We Service

We provide technical support for a wide range of commercial catering equipment, including:

• Cooking equipment and ovens
• Refrigeration and freezer systems
• Warewashing equipment
• Food preparation equipment
• Specialist commercial kitchen systems

Sectors We Support

Our technical services cover all major foodservice sectors, including:

• Restaurants and pizzerias
• Hotels and hospitality venues
• Pubs and bars
• Schools and universities
• Care homes and healthcare facilities
• Contract caterers
• Quick service restaurants
• Commercial kitchens and production sites

Why Choose Fire & Ice Catering?

• Fast, reliable UK-wide technical support
• Experienced commercial catering engineers
• Multi-brand equipment expertise
• Preventative maintenance programmes
• Emergency breakdown response
• Long-term service partnerships

We don’t just repair equipment — we help keep your entire kitchen running efficiently, safely, and reliably.

Book a Service or Support Visit

Whether you need emergency repairs, planned maintenance, or technical advice, our team is ready to help.

Contact Fire & Ice Catering today to book a service visit or discuss a maintenance package tailored to your equipment and operation.